Shipping policy

SHIPPING POLICY.

UK deliveries: Orders made within the United Kingdom usually take up to 10 working days to be processed and to be dispatched. Once your order has been processed we will issue you with a dispatch notification and a delivery tracking number.  Once dispatched you will receive a tracking number. Any issues you should contact them before contacting us. Please contact the courier in the first instance for an update. Once an order has been dispatched and packages are in the hands of the couriers, we cannot be responsible for these parcel if there are any this is usually ever rare delays.

International deliveries:  Please allow 12 working days for international orders to be processed. Due to the high volume of shipments this may take longer than the 16 working days and up to 4 weeks. Once your order has been processed we will issue you with a dispatch notification and a delivery tracking number. Standard delivery times are 3-5 working days. If you have a delivery courier's tracking number for your parcel and your order is delayed, please contact the courier in the first instance for an update. Once an order has been dispatched and packages are in the hands of the couriers, we cannot be responsible for these parcel delays and do not issue refunds on orders still in transit.

Delivery during sale periods: All orders made during the sale usually takes an extra few days to process. Please allow up to 15 working days to be processed. Due to the high volume of shipments it can take a little longer than usual however we aim to deliver within the normal time frame. Once an order has been dispatched and packages are in the hands of the couriers, we cannot be responsible for these parcel delays and do not issue refunds on orders still in transit.